Privacy Policy

1. Introduction

Welcome to 09bbt, Bangladesh's trusted destination for online sports betting, cricket wagering, live casino games, and slots. We are deeply committed to protecting the privacy and personal data of every user who visits or registers on our platform. This Privacy Policy explains in clear terms what information we gather from you, how we use it, with whom we may share it, and the rights you hold over your own data.

This policy is legally binding and forms part of our overall Terms and Conditions. All players using 09bbt from Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, or anywhere across Bangladesh are equally covered by the protections described herein. We encourage you to read this document carefully before placing any wager or making any deposit through bKash, Nagad, Rocket, or Upay.

2. Information We Collect

When you register, verify your identity, or interact with 09bbt's platform, we may collect the following categories of personal information:

• Identity Data: Full name, date of birth, government-issued ID number, and nationality, collected to verify that you meet the 21+ age requirement.
• Contact Data: Email address, mobile phone number, and physical address (city/division level, such as Dhaka or Sylhet) used for account communications and support.
• Financial Data: Payment method details (such as bKash wallet number, Nagad account, Rocket mobile banking reference) to process deposits and withdrawals securely.
• Technical Data: IP address, browser type, device model, operating system, session timestamps, and approximate geographic location derived from IP, used for security monitoring and fraud prevention.
• Behavioural Data: Betting history, game session logs (cricket matches, slots, live casino rounds), login frequency, and transaction records maintained for account integrity and responsible gaming oversight.

We only collect information that is strictly necessary to deliver our services, comply with applicable obligations, and provide you with a safe, seamless betting experience. We do not collect sensitive personal categories such as health data, political views, or religious beliefs.

3. How We Use Your Information

09bbt processes your personal data for specific, clearly defined purposes only. We do not engage in automated decision-making that would produce significant legal effects without human review. The purposes for which we use your data include:

• Account creation, identity verification (KYC), and management of your 09bbt profile.
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, Visa, and Mastercard.
• Delivering customer support, responding to queries, and resolving disputes efficiently.
• Sending account-related notifications such as transaction confirmations, security alerts, and bonus status updates.
• Monitoring platform usage to detect fraudulent activity, money laundering, or underage gambling.
• Improving platform performance, personalising the betting experience, and conducting internal analytics to enhance the games and features available to Bangladesh players.

4. Cookies and Tracking Technologies

09bbt uses cookies and similar tracking technologies to maintain session continuity, remember your login preferences, and ensure the platform loads correctly on your mobile device. Cookies are small text files stored on your device by your web browser. They are not executable programs and cannot carry viruses or access your private files.

We use strictly necessary cookies (required for the platform to function), functional cookies (which remember your preferences), and analytical cookies (which help us understand aggregate usage patterns). We do not use third-party advertising cookies that track you across other websites. You may adjust your browser settings to refuse cookies, but note that some platform features may not function correctly if cookies are disabled.

5. Data Sharing and Disclosure

09bbt does not sell, rent, or license your personal data to any third party for their own commercial use. We may share your information in the following strictly controlled circumstances only:

• Payment Processors: Transaction data is shared with payment gateway partners (bKash, Nagad, Rocket, Upay, Visa, Mastercard) solely to complete your requested financial transactions. These partners operate under their own privacy policies and are contractually bound to handle your data securely.
• Service Providers: We work with technology and infrastructure partners who assist in hosting, security monitoring, and customer support operations. These parties access only the minimum data necessary to perform their contracted functions and may not use your data for any other purpose.
• Legal Obligations: We may disclose your personal data when required to do so by applicable law, court order, or official request from a law enforcement or regulatory authority. We will notify you of such disclosure where legally permissible.

Beyond these three scenarios, no other sharing of your personal data takes place. We maintain strict internal access controls, ensuring only authorised 09bbt personnel whose job roles require it can view your account information.

6. Data Retention

We retain your personal data for as long as your 09bbt account remains active, plus an additional retention period thereafter as required by applicable financial and anti-money laundering obligations. In practice, this typically means we keep your account records for a minimum of five years from the date your account is closed or your last transaction is processed, whichever is later.

Data that is no longer required for any legitimate purpose is securely deleted or anonymised so that it can no longer be linked to your identity. You may request early deletion of your data by contacting our support team, subject to any retention requirements we are legally obligated to fulfil.

7. Your Rights Over Your Personal Data

As a user of 09bbt, you have meaningful rights over the personal data we hold about you. These rights can be exercised at any time by contacting our support team at [email protected]. Your rights include:

• Right of Access: Request a copy of all personal data 09bbt holds about you, delivered in a clear, readable format.
• Right of Rectification: Ask us to correct any inaccurate or outdated personal information associated with your account without delay.
• Right of Erasure: Request deletion of your personal data where there is no overriding legal obligation for us to retain it.
• Right to Restrict Processing: Ask us to pause the processing of your data while a dispute or investigation is ongoing.
• Right to Object: Object to processing your data for direct marketing purposes at any time; we will honour such requests immediately.

We will respond to all data rights requests within a reasonable timeframe. Some requests may be subject to identity verification before we can action them, to protect you and other users from unauthorised access.

8. Payment Data Security

All financial transactions on 09bbt — whether processed through bKash, Nagad, Rocket, Upay, Visa, or Mastercard — are encrypted using industry-standard 256-bit SSL technology. We do not store full card numbers, mobile banking PINs, or wallet passwords on our servers at any time. Payment credentials are handled exclusively by our certified payment partners and never transmitted in plain text.

Our platform undergoes regular security reviews and applies security best practices to protect stored data from unauthorised access, alteration, disclosure, or destruction. If a security incident were to occur that affects your personal data, we are committed to notifying affected users as promptly as reasonably possible.

9. Minors and Age Restriction

09bbt strictly prohibits access to its platform by persons under the age of 21. We do not knowingly collect personal data from individuals under 21 years of age. During registration, all users must confirm they are aged 21 or above. If we discover that an account has been created by a person under 21, we will suspend that account immediately, reverse any pending transactions, and delete the associated personal data as promptly as possible. Parents and guardians are encouraged to use device-level parental controls to prevent underage access to betting platforms.

10. Changes to This Privacy Policy

09bbt reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When we make material changes, we will update the 'Last updated' date at the top of this page and, where appropriate, notify registered users by email or via an in-platform notification at next login.

Your continued use of 09bbt after any such update constitutes your acceptance of the revised policy. If you do not agree with the updated terms, you should discontinue use of the platform and contact our support team to close your account and request deletion of your personal data.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 09bbt handles your personal data, our support team is available around the clock to assist you. You may reach us at the following email address: